Black Knowe Pods
FAQs & Helpful Information

Yes we have a privacy solution that allows you to enjoy privacy at night with a special film on the glass. If you follow the instructions in the pod user guide then people cannot see into the pod, but you can see out of the pod.

There are a number of light switches within the pod including the Bunkroom and shower room. The living space lighting switches are on the right hand side as you walk into the pod, and the internal central down lights can be switched ON/OFF at the bedside. The pod is full electricity with multiple sockets and USB sockets for your convenience.

The bed is hidden behind the wall like a murphy style bed. Instructions on how to access the bed is in the pod user guide in each pod. It is very simple and straight forward. The bed is fully made up also.

Yes there is a sofa seat box which lifts up under the sofa which would fit hand luggage/hold bag. Under the bunk beds would also fit hand luggage and hold bag. The wardrobe allows for full length hanging and drawer space.

Within the pod there is a heated towel rail which can be adjusted by using the thermostat. In the bunkroom, there is a fan heater.

Yes there are a number of electrical sockets throughout the pod. There is also a USB point which is located beside the sofa bed.

In your pod there is facilities to make tea/coffee, a mini fridge plus plates, cups and utensils. So feel free to bring additional food items (or wine!). There is also a dedicated fire pit outside the pod so you can place a disposable BBQ there. There is no microwave or oven facilities.

We ask all guests to please look after the key to your pod during your stay. To lock the door please pull the handle up as far as possible, then turn the key to lock.

Pods are inspected after each pod stay. As per our T&C’s if damage has occurred then you will be contacted. If something breaks during your stay please contact our housekeeping team.

No, all linens are provided.

All toiletries and towels are included in your stay. As is standard practice, we ask guests to only exchange towels when necessary.

The shower is full size. We ask guests to limit the length of showers taking into account good environment practices.

If the lights go out please check the fuse board. This is located above the glasses and cups within the kitchenette area. If a switch is positioned down just pull it up.

The sink is installed with a hot/cold water tap. The hot water is on a timer set at override which ensures a continuous supply of hot water.

We have provided an additional basin and washing up items during your stay, so that you can use the bathroom sink to clean up dishes/utensils that are used.